Medical Records Requests

To insure continuity of care, please follow these procedures to coordinate incoming or outgoing medical records.

To request your medical records from our practice

Complete a medical records release form:

• Patient Authorization to Release Medical Information

• In the first section, indicate the full name and address of the practitioner to whom the records should be sent.
• Mail (or fax 413-794-8477) the completed form to:
  Baystate Ob/Gyn Group, Inc. 
  Attn: Medical Records Coordinator
  3455 Main Street, Suite C
  Springfield, MA 01107
• Allow at least one week for processing.
• We will send your medical records free of charge if they are being sent to another practitioner to insure continuity of care. However, there is a charge for the duplication of your records if they are for your personal use.
• If you have any questions about requesting your records from our practice, please contact us at 413-794-8484.

To coordinate incoming medical records from another practice

• We recommend that you contact the practice who will be sending the records to us to familiarize yourself with their policy and required form(s). 
• Please instruct the office to send your records to our office location where you will be seen. You can also bring your medical records to your appointment unless you have been instructed to send them prior to your visit.  
• If you are new to our practice, we invite you to access our new patient resource center for more information about when records are required and other new patient resources.